We Thought It Was a “Small Clause” – Until We Lost $53,000

A “small clause” cost one business $53,000. Learn how to spot risky indemnity clauses before you sign.
by Christian Nwachukwu
February 7, 2025
A "small clause" cost one business $53,000. Learn how to spot risky indemnity clauses before you sign.

Tweet

Post

Share

Pin

Print

A TalkCounsel Exclusive (Names Changed for Confidentiality)

Let’s be real—most business owners don’t have time to dissect every clause in a contract. That’s why legal agreements are often signed with a quick skim and a little faith. But here’s the hard truth: the clauses you gloss over today could become the financial nightmare of tomorrow.

One of our clients learned this the expensive way. They signed what seemed like a straightforward tech licensing agreement, only to find themselves on the hook for $53,000 in unexpected liabilities. Why? A single indemnity clause buried in the contract.

Their takeaway? “We thought it was a small clause—until we lost $53,000.”

The Clause That Packed a Punch

Our client partnered with a third-party software vendor to integrate an AI-powered contract analysis tool into their platform. Everything seemed smooth—until they took a closer look at the indemnity language.

The contract stated that they were responsible for any issues “directly or indirectly related to” the AI. Translation? If something went wrong, whether it was the software’s fault or not, our client would be left holding the bag. And hold the bag they did.

That “small clause” led to three major problems:

  • Software Glitches: The AI made errors in contract analysis, leading to disputes with clients. Even though our client didn’t build the software, they were the ones legally responsible.
  • Regulatory Trouble: AI bias in contract interpretation? That’s a compliance risk. And guess who had to deal with it? Not the software vendor.
  • Intellectual Property (IP) Issues: If someone accused the AI tool of infringing on patents or proprietary data, our client—not the vendor—was legally liable.

And that’s how a routine licensing deal turned into a $53,000 liability trap.

Recommendation: Profits Interests for LLCs: A Guide for Entrepreneurs and Small Business Owners

The Lesson: Read Before You Bleed

If this story makes you want to pull up every contract you’ve ever signed, good. Here’s what you should take away from it:

1. “Small Clauses” Can Have Big Consequences

Don’t let short sentences fool you. A single indemnity clause can shift massive risks onto your business. Always read the fine print—or better yet, have a legal expert do it.

2. Negotiate Like Your Money Depends on It (Because It Does)

Indemnity clauses should be specific and fair. Instead of accepting blanket liability, try negotiating language that limits your responsibility. Some ways to do this:

  • Exclude indirect damages (so you’re not liable for a domino effect of issues).
  • Limit liability only to things within your control (not to third-party software failures).
  • Add a mutual indemnification clause (so if the vendor screws up, they’re also accountable).

3. Protect Yourself With Real-World Strategies

Another company we worked with avoided this exact nightmare by negotiating a carve-out in their contract. Instead of blindly accepting the vendor’s indemnity terms, they added a clause stating that liability only applied if the issue stemmed from their direct use of the software. That small tweak saved them from thousands in potential legal claims.

4. Get a Contract Review Before You Sign

Most business owners don’t have time to comb through contracts line by line. That’s where we come in. We’re offering a Free Contract Review for the first 10 clients who sign up. This way, you can catch red flags before they turn into costly mistakes.

👉 Claim Your Free Contract Review Now

In Sum

A contract is only as strong as the weakest clause. If you’re not paying attention to the fine print, you’re playing financial Russian roulette. So before you sign your next deal, ask yourself: “Do I really know what I’m agreeing to?”


Tweet

Post

Share

Pin

Print
TalkCounsel

Your legal lifeline, anytime, anywhere.

Subscribe to TalkCounsel

Here you will find guides, tips, and news about law, business & marketing trends!

Subscribe to TalkCounsel

Here you will find guides, tips, and news about law, business & marketing trends!