How to Identify and Address Concerns About Your Lawyer’s Performance

Identifying and addressing concerns about your lawyer can safeguard your case.
by Christian Nwachukwu
September 13, 2023
Identifying and addressing concerns about your lawyer's performance is crucial. Open dialogue, documentation, and due diligence are key.






Hiring a lawyer is a significant step in navigating legal matters, from drafting contracts to complex litigation. Your lawyer acts as your advocate, providing you with the expertise required to understand and tackle the legal issues you face. However, what should you do when your lawyer’s performance falls below your expectations? This article aims to guide you through identifying and addressing concerns about your lawyer’s performance so you can make informed decisions about your legal representation.

Identifying Concerns

Communication Gaps

A lack of timely and transparent communication is one of clients’ most common concerns with their lawyers. Lawyers are often busy, but a lack of communication can harm your case.

Missed Deadlines

The legal world operates on strict timelines. Missing a single deadline can have severe repercussions for your case.

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Lack of Transparency

Transparency about billing, time spent on your case, and the approach used is crucial. Unclear invoices or a failure to provide a clear strategy can be signs of poor performance.

Inadequate Skill Set

Though lawyers often specialize in certain areas, they should have the basic skills required for your case. If your lawyer seems uncomfortable with the issues at hand or makes apparent errors, you may have reason for concern.

Ethical Concerns

If you suspect your lawyer is not acting ethically—conflicts of interest, dishonesty, or misuse of funds—you have a severe issue that needs immediate attention.

Addressing Concerns

Open Dialogue

The first step in resolving your concerns is communicating directly with your lawyer. Express your concerns clearly and ask for explanations. Lawyers are trained professionals; they should be willing and able to explain their actions and decisions.

Document Concerns

Record all interactions with your lawyer, including your concerns and any steps to address them. This paper trail could be vital in any future disputes or proceedings.

Consult the Retainer Agreement

Your retainer agreement outlines the responsibilities of both parties. Consult it to understand the terms and whether your lawyer meets their obligations.

Seek a Second Opinion

If your concerns persist, don’t hesitate to consult another lawyer for a second opinion. This can offer valuable perspective and help you decide whether to continue with your current lawyer.

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File a Complaint

In extreme cases, you may need to file a complaint with your jurisdiction’s legal oversight body. Before taking this drastic step, consult another lawyer to understand the implications and viability of your complaint.

Change Lawyers

Sometimes, the best course of action may be to change your lawyer. The process usually requires notifying your current lawyer in writing and settling any outstanding bills. The new lawyer will handle the transition of your case materials.






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